Logic Factory Co., Ltd. collects personal information necessary to provide firestorage.ai smoothly and handles it under our personal information protection policy and the following terms.
1. Purposes of Use
We use collected personal information to:
- register, identify, and authenticate users and issue and manage AI Addresses;
- provide and manage storage, file sending and sharing, AI and MCP integrations, and other Service features;
- send verification, password-reset, security, and other necessary notices and respond to inquiries;
- prevent abuse, respond to incidents, maintain security, and enforce our Terms;
- analyze use, improve existing services, and develop new services and features;
- manage contracts, billing, payment, and accounting after paid features launch; and
- comply with law and protect our rights, safety, and those of others.
2. Disclosure to Third Parties
We do not disclose personal data to a third party without your consent except:
- as required by law;
- where necessary to protect a person's life, body, or property and consent is difficult to obtain;
- where especially necessary for public health or the sound development of children and consent is difficult to obtain;
- where cooperation with a legally prescribed government function is necessary and obtaining consent could impede that function;
- in connection with a merger, company split, business transfer, or other business succession; or
- in another circumstance permitted by applicable data-protection law.
3. Service Providers
We may outsource cloud, storage, email delivery, authentication, monitoring, customer support, payment, and other work to the extent necessary to fulfill the purposes above. We select providers appropriately, impose confidentiality, proper-management, and data-leak prevention requirements by contract or other means, and supervise them as required.
4. Access and Other Requests
Subject to applicable law, you may request notice of purpose, access, correction, addition, deletion, restriction or cessation of use, erasure, cessation of third-party disclosure, and access to third-party disclosure records for personal information we retain.
Contact the office below to make a request. You will be asked to submit the request form we provide and documents that verify you or your authorized representative, using recorded delivery or another method we specify. Please obscure unnecessary information such as registered domicile or an individual identification number on identity documents.
There is no fee for a request. After verification, we will respond without undue delay as required by law and explain if a request cannot be fulfilled. Information collected for a request is used only for the procedure and is appropriately managed and disposed of.
5. Your Choice to Provide Information
Providing personal information is voluntary. However, if you do not provide information required for the Service, you may be unable to register, authenticate, use file operations, receive support, or use other features.
6. Cookies and Similar Technologies
The Service uses cookies for login, security, language, and remembering consent choices. Optional cookies are used based on your choices. Our Cookie Policy describes current use, purposes, duration, and settings. Disabling cookies may prevent parts of the Service from working correctly.
7. Privacy Inquiries and Complaints
Logic Factory Co., Ltd. — Personal Information Protection Manager (Head of Web Business Division)
Logic Factory Building, 2-8-8 Yutenji, Meguro-ku, Tokyo 153-0052, Japan
Hours: 10:00–17:00 on weekdays, excluding Japanese public holidays and year-end/New Year holidays
For privacy inquiries, complaints, and rights requests, please use the contact channel listed on the firestorage.ai Company page.
8. Accredited Personal Information Protection Organization
Logic Factory is not currently a member of an accredited personal information protection organization.