SUPPORT
Support and Contact
Use the form below to contact us about firestorage.ai. No login is required.
What we can help with
- File operations — Uploading, storing, sharing, and retrieving files.
- AI integration — ChatGPT, MCP, and AI client connections.
- Account — Login, account, and authentication.
- Bug reports — Reporting a bug or error.
- Abuse and security — Reporting abuse, rights infringement, or a security issue.
- Personal data requests — Requests regarding disclosure, correction, deletion, or restriction of your personal information.
Business hours
10:00–18:30 on weekdays, excluding Japanese public holidays
Before you contact us
- Do not send us your password.
- Do not send us API keys or access tokens.
- Do not send us a password you set on a share link.
- Including when the issue occurred, which feature you used, the error you saw, and your browser helps us investigate faster.
- Please do not send file contents or personal information beyond what is necessary for us to investigate.